Privacy Policy
[8/10, 11:23 AM] +39 351 249 5872: At SHOPWISE HUB STORE, customer satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we’re here to help.
Please note that certain items are non-refundable, including but not limited to sale items, personalized or custom products, perishable goods, and digital downloads. Shipping costs are also non-refundable. If your order included free shipping, the actual shipping cost may be deducted from your refund.
If your item arrives damaged or defective, please contact us immediately at support@shopwisehub.store with photos of the product and packaging. We will work with you to resolve the issue promptly, either by sending a replacement or issuing a full refund.
To start a return or refund process, please contact our support team at support@shopwisehub.store. Include your order number and a brief explanation of the issue. Do not send the item back without first contacting us, as we may provide you with specific return instructions.
We reserve the right to refuse a refund if the returned item does not meet our return policy requirements.
[8/10, 11:32 AM] +39 351 249 5872: At SHOPWISE HUB STORE, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our store.
1. Information We Collect
We may collect the following types of information:
Name, email address, phone number, and shipping/billing address
Payment information (processed securely by our payment partners; we do not store your card details)
Order history and preferences
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your order or inquiries
Improve our products and services
Send promotional offers (only if you have opted in)
3. Protecting Your Information
We implement security measures to protect your personal data against unauthorized access, alteration, or disclosure. All transactions are processed through secure payment gateways and are not stored or processed on our servers.
4. Sharing Your Information
We do not sell or trade your personal information. We may share it with trusted third-party service providers (such as payment processors and shipping companies) only to fulfill your order.
5. Cookies
Our website uses cookies to improve your browsing experience. You can choose to disable cookies in your browser settings, but some features of our site may not function properly.
6. Your Rights
You can request access to, correction of, or deletion of your personal information at any time by contacting us at support@shopwisehub.store.
7. Contact Us
If you have questions about this Privacy Policy, please contact us:
📧 Email: support@shopwisehub.store
📍 Address: Strada Provinciale 152, Aur Vecchia Nr 285, Grosseto, Italy